Command Direct helps health plans modernize how they deliver critical communications.
We bring print and digital together into one compliant, omnichannel system that improves member communications, streamlines operational workflows, and drives regulatory confidence. If communications touch your members, we help make them work better.
Technology-Enabled Workflow Integration
Command Direct's intuitive interfaces and built-in safeguards streamline internal processes. From data ingestion to printing, mailing, tracking, and reporting, we manage it all.
HiTrust R2 Certified
Highest level of data security and compliance.
Secure Portals
Secure member services and file transfer solutions.
Compliance-Driven
508 compliance, translation services, and secure document management.
Automation & AI
Advanced workflows that minimize errors and maximize efficiency.
IMPROVE MEMBER COMMUNICATIONS
Clear, timely communication is at the heart of the member experience. Command Direct helps health plans deliver critical information through a seamless blend of print and digital channels—ensuring messages are accurate, accessible, and delivered when they matter most. From high-volume mailings to electronic noticing and language accessibility, we help you meet members where they are while strengthening engagement and trust.
STREAMLINE OPERATIONAL WORKFLOWS
Operational efficiency drives both performance and cost control. Command Direct integrates technology, automation, and data expertise to simplify complex document workflows across your organization. From intelligent mailroom solutions to secure document control and marketing fulfillment platforms, we help health plans reduce manual processes, improve visibility, and operate with greater speed and precision.
Document Control Platform
DRIVE REGULATORY CONFIDENCE
Compliance isn’t optional—it’s foundational. Command Direct builds regulatory safeguards into every communication workflow, helping health plans meet evolving state and federal requirements with confidence. Through advanced data controls, audit-ready reporting, and secure production processes, we help reduce risk, protect sensitive information, and ensure your member communications stand up to scrutiny.
Command Direct
delivers millions
of health plan
documents securely
and efficiently
every year!
Our Commitment
At Command Direct, we are unwavering in our commitment to delivering optimal efficiency and full compliance.
Our promise:
To be your most responsive, reliable, and trusted partner—every step of the way.
