Automated Print, Mail & Digital Communications for Managed Care
Health Plan communications are critical. Connecting with your members and providers securely, efficiently and compliantly requires an experienced resource.
PRINT, MAIL & FULFILLMENT SOLUTIONS
PRINTING: SECURELY & EFFICIENTLY
Your communications are as important to us as they are to your members and providers.
DIRECT MAIL &
POSTAGE MANAGEMENT
Leverage our resources, experience & knowledge for the best pricing and postage savings opportunities.
KITTING, FULFILLMENT & RETURN MAIL
Our efficient workflow will ensure accuracy and reduced pricing, as well as maximizing postal discounts.
MEMBER
CARDS
Multiple options for producing and distributing healthplan ID cards—from high quality plastic cards to efficient integrated letter/cards.
MyHEALTH DOCUMENTS™
Give your members the convenience of 24/7 web-based access with a platform that ensures regulatory compliance, lowers costs and improves member satisfaction.
OUTSOURCE YOUR MAIL ROOM
Leverage the expertise and technology of a company that understands the critical role the mailroom plays for a health plan.
TRANSLATION SERVICES
Maintain compliance with all your health plan documents. Our automated approach and significant translation memory will ensure you materials are completed timely and efficiently.
ADA COMPLIANCE (508)
Our standardized process ensures that your documents and/or website will be remediated quickly, accurately and efficiently.
ALTERNATIVE MEDIA
Maintain compliance for your blind and visually impaired customers with alternative media communications including braille, closed captioning and large print.
MEMBER INCENTIVE PROGRAMS
Leverage our technology, printing and mailing capabilities to reward your members with an easy-to-use member incentive program.
HEALTH PLAN
CALL CENTER
Provide the best patient & member caller experience, while maintaining the HIPAA, HITECH, and Joint Commission standards.
PRINTING, MAILING & FULFILLMENT
IS ONLY THE BEGINNING
A Strategic Approach To:
Material development
Optimizing Print & Mail Processes
Maximizing Postal Discounts
Automated triggers to ensure compliance
Critical reporting and analysis
Ongoing consulting services
Command Direct
delivers millions
of health plan
documents securely
and efficiently
every year!
ONLINE PORTALS
Our dedicated online portals are built to support the needs of Health Plan organizations. Command Direct's proprietary technology solutions allow for automation, compliance and reporting across all lines of business.
Platform for Document Management, Version Control, Job Status and Storage
Instant Access to PDFs and Mail Dates for All Outbound Communications
Customized Storefront for Your Team to Easily Order Materials
Automating the Creation of PDF & Print Provider Directories
Simplified and Compliant Ordering for Sensitive Materials
Securely Access Your Files 24/7
DISCOVER OUR SMART SOLUTIONS
PRINT, MAIL & DIGITAL COMMUNIATIONS
Your communications are as important to us as they are to your members and providers.
FHIR API
Designed to Meet Today's Interoperability Requirements
DOCUMENT AUTOMATION
Automate Document Distribution from a Single Data Source
PAVE™
A Singular Source
for Provider
Data Accuracy
MyHEALTH DOCUMENTS™
Give Members 24/7 Access to Their Health Plan Documents
DIRECTORY BUILDER
Automating the Creation of PDF & Print Provider Directories