Mail Tracking & Compliance Reporting Platform
Never miss another CMS audit deadline.
When auditors ask “What did you mail to [Member] on [Date]?”—can you answer instantly? Command Direct’s Report Archival System (RAS) gives you real-time access to every mailed communication with full transparency across your entire member communication lifecycle.
Stay Audit-Ready with Secure, Real-Time Document Access
THE RAS ADVANTAGE
Protect PHI and Improve Compliance
Reduce Revenue Leakage
Improve Member Experience
Accelerate Audit Response
FEATURES THAT PROTECT YOUR PLAN
Real-Time Mail Tracking
View live samples of mailed documents, including dates and content—critical for CMS and state audits.
Member-Level Communications
Instantly verify what was sent, to whom, and when. Perfect for audit responses and member service inquiries.
Searchable, Version-Controlled Archives
Quickly retrieve past versions and documents via user-friendly portal. No more hunting through filing cabinets.
Centralized Reporting Dashboard
One view for compliance reports, delivery history, and CMS audit requirements. Everything auditors need, instantly.
CMS-Compliant and Secure Access
Meets HIPAA and CMS standards with role-based access controls and full audit trails.
Solve Critical Challenges with the RAS portal.
RAS is perfect for health plans that need:
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Instant CMS and state DOH audit response capabilities
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Real-time visibility into member communications
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Centralized document management-across all vendors
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Proof of delivery for regulatory compliance
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Reduced operational overhead for communication tracking
RAS DELIVERS INSTANT SOLUTIONS
Stay Audit Ready. Stay Compliant.
Real-Time Visibility
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Live mail tracking & samples
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Member-level communication log
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Instant delivery confirmation
Audit-Readiness
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Searchable document archives
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Version-controlled history
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CMS-compliant reporting
Compliance Protection
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HIPAA & CMS secure access
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PHI protection protocols
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Automated compliance tracking