Member ID Cards
First Impressions Matter!
The member ID card is often the first physical touchpoint between your plan and new members. Delays, errors, or poor quality create immediate dissatisfaction.
Command Direct’s member ID card solutions ensure every member receives their card quickly, accurately, and securely—whether physical or digital.
Fast. Secure. Flexible. Physical & Digital Solutions.
FLEXIBLE FORMAT OPTIONS
Premium Plastic
Durable, professional-quality cards for traditional members
Teslin
Lightweight, water-resistant, ideal for high-volume mailings
Integrated
ID printed directly on welcome letter for simplicity
Digital
Instant mobile delivery with zero wait time
KEY CHALLENGES WE SOLVE
Speed & Activation
Instant digital cards plus 3-5 days delivery for physical cards
Waste & Inefficiency
Print-on-demand eliminates pre-printed inventory and storage costs
Member Expectations
Support both digital-first and traditional preferences
Compliance & Secutiry
Full HIPAA compliance and PHI protection from print to delivery
Integration Complexity
Support custom API integrations, developed to meet unique requirements.
Trusted by Leading Health Plans
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Medicare Advantage & Medicaid Programs
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Commercial & Regional Plans
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Digital-first member populations
Advanced Capabilities
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Automated Production
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Address Cleansing
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Print-on-Demand
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Full Tracking
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Flexible Solutions
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API-Ready
Member & Plan Benefits
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Faster Activation
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Higher Satisfaction
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Lower Costs
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Guaranteed Compliance
PROVEN RESULTS
50% fewer replacement requests
Zero inventory waste
99.9% production accuracy