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Give your members the convenience of 24/7 web-based access. Discover a platform that ensures regulatory compliance, lowers costs and improves member satisfaction. Command Direct’s technology will bring your member communication to a whole new level!

Important Notice for NYS Health Plans:

Effective December 1, 2022 MCO's certified under New York State Public Health Law Article 44 are required to offer member's an electronic option for receiving health plan materials.


Embracing Efficiency and Connectivity in the Government Space

In the ever-evolving landscape of government health plans, member communications are undergoing a transformative journey. The introduction of new electronic noticing requirements is set to revolutionize the way Health Plans, TPA's, and MCO's connect with their members—ushering in a new era of streamlined processes and enhanced cost-effectiveness.

MyHealthDocuments Member Document Center logo


Pioneering Multichannel Member Communications

At the forefront of this transformation stands Command Direct's MyHealth Documents – the unrivaled industry platform for Electronic Noticing and Multichannel Member Communications. Our groundbreaking solution empowers members by offering them a diverse array of communication channels, including email, SMS, fax, and traditional mail—all seamlessly managed through a robust integrated web portal.

Seamless Integration for Maximum Convenience

MyHealth Documents is designed to seamlessly integrate with a wide spectrum of industry-delegated vendors, ensuring a smooth and efficient transition for your organization. Our dedicated Command Direct team is committed to providing you with the resources necessary to centralize and efficiently manage critical communications, ensuring that no message gets lost in the noise.

Setting New Standards in Compliance and Satisfaction

Built to exceed regulatory standards, MyHealth Documents not only ensures compliance with the latest requirements but also places a premium on member satisfaction and engagement. With a simple and intuitive platform, members gain easy access to their plan communications, resulting in heightened satisfaction and deeper engagement with their health plans.

Embrace the Future of Health Plan Member Communications

As the government space undergoes this monumental shift in member communications, Command Direct's MyHealth Documents is your steadfast partner in navigating these changes. Revolutionize your communication strategy, enhance efficiency, and elevate member satisfaction with the unparalleled capabilities of MyHealth Documents. Join us in shaping the future of health plan member communications.

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