Electronic Noticing Platform
Discover how to cut postage costs 80% without choosing between digital and print. Command Direct’s MyHealth Documents platform gives you both digital delivery where members want it plus seamless print and mail where members need it.
One Partner. Multiple Delivery Methods. Complete Coverage.
CRITICAL COMMUNICATIONS SUPPORTED
Regulatory Notices
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Utilization Management (UM) determinations
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Appeals and grievance notifications
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Coverage determination letters
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Annual notice requirements
Member Communications
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ID card delivery
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Benefit updates and changes
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Enrollment confirmations
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Provider network notifications
Administrative Documents
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Premium notices
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Billing statements
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Policy renewals
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General correspondence
COMPLETE COVERAGE FOR EVERY MEMBER
Dramatic Cost Reduction
Instant Digital Delivery
Proven Print and Mail
Intelligent Routing
Unified Tracking and Compliance
No vendor coordination hassles:
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Single point of contact for all communications
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One platform handles routing and tracking
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Unified reporting across digital and print
Seamless member experience:
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Members choose their preference, we handle the rest
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Consistent quality across all delivery methods
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No confusion from multiple vendor communications
Maximum cost savings:
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Eliminate print costs where members go digital
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Leverage postal optimization where print is needed
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One vendor relationship = better pricing
Complete compliance:
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CMS requirements met for both digital and print
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Full audit trail regardless of delivery channel
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Regulatory reporting simplified
PROVEN RESULTS
Multiple NY health plans achieved 100% compliance with DOH electronic noticing requirements while saving $15-20 per member annually for digital adopters.
80% cost reduction for digitally-delivered notices
$15-20 savings per member/year for digital adopters
100% CMS compliance across both delivery channels
Zero vendor coordination issues with unified platform
Higher member satisfaction from delivery choice