During AEP, most conversations focus on compliance deadlines. But for many health plans, the biggest challenge is operational throughput. Compressed timelines, last-minute updates, approval delays, and fluctuating document volumes can create bottlenecks that impact production schedules and internal teams. Explore a few operational pressure points that appear almost every AEP season.

The Medicare Annual Notice of Change (ANOC) is a crucial document that beneficiaries receive from their plan each September.