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Command Direct engages its 10th NY Health Plan for its MyHEALTH DOCUMENTS™ Platform

Command Direct is proud to celebrate the engagement of its 10th New York Medicaid/MAP plan with our MyHEALTH DOCUMENTS™ Platform for Electronic Noticing.

Developed in 2021, MyHEALTH DOCUMENTS™ is a flexible platform configured to meet all requirements relating to the October 1, 2022, New York DOH Guidelines.

MyHEALTH DOCUMENTS™ integrates with delegated vendors, allows for alternative format requests, as well as email bounce management. “Automation is the center point of Command Direct’s print, mail & digital communication solutions, and the MyHEALTH DOCUMENTS™ platform provides a singular, simple home for member documents.” stated Gary Bolnick, President of Command Direct. “We are excited to provide our New York clients with a robust tool along with the expertise to transform their member communications.”

Command Direct will host informational workshops and training sessions for the MyHEALTH DOCUMENTS™ platform in the coming weeks. To request more information, contact us at or 800-570-8755.


Request a Demo to learn more about MyHEALTH DOCUMENTS.


Download NYS Electronic Noticing Guidelines for MMCPs:

Electronic Noticing Guidelines for MMCPs
Download PDF • 180KB


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