Expanded production capacity, new automation, extended weekend operations across the company's national footprint, and a newly launched CMS-0057-F Readiness Program give Medicare Advantage, Medicaid, and Qualified Health Plans coast to coast support to meet 72 hour expedited and 7 calendar day standard utilization management timelines.

In September 2025, CMS announced that it would delay enforcement of the mid-year supplemental benefit notification requirement. While the regulation itself remains in effect, CMS has temporarily paused auditing and penalties associated with the mandate.

The healthcare communication landscape has fundamentally shifted with CMS's 2025 Final Rule. Medicare Advantage organizations now face an era of unprecedented oversight around supplemental benefits.