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ANNOUNCEMENTS


USPS Woes Continue: Health Plans, Be Prepared
As USPS faces long-term financial pressure, postage costs may continue to evolve. In an article published by MHE, Command Direct explores why the USPS financial crisis creates an opportunity for more efficiency.
Aug 314 min read


Command Direct Scales Multi Site Operations and Technology to Power Health Plan Compliance with CMS Prior Authorization Final Rule (CMS-0057-F)
Expanded production capacity, new automation, extended weekend operations across the company's national footprint, and a newly launched CMS-0057-F Readiness Program give Medicare Advantage, Medicaid, and Qualified Health Plans coast to coast support to meet 72 hour expedited and 7 calendar day standard utilization management timelines.
May 44 min read


With CMS Poised to Roll Back the Mid-Year Notice Rule, Strategic Member Communication Matters More Than Ever
At Command Direct, we have developed the NOTICE Method, a framework that defines the core components of effective communication and supports clarity, actionability, and consistency.
The NOTICE Method provides a foundation for sustainable member engagement that aligns with both regulatory expectations and member needs. It helps plans maintain quality and focus, even as regulatory requirements shift.
Dec 3, 20254 min read


Command Direct and Impresiv Health Announce Strategic Partnership to Deliver Compliance-Ready Health Plan Communication Solutions
Command Direct announces a strategic partnership with Impresiv Health to Deliver Compliance-Ready Health Plan Communication Solutions
May 9, 20252 min read


Command Direct Achieves HITRUST r2 Certification Demonstrating the Highest Level of Information Protection Assurance
Command Direct announced its online portals have earned certified status by HITRUST for information security.
Oct 21, 20242 min read


Command Direct Expands Directory Builder Platform for Enhanced Printed and Web-Ready Provider Directories
Command Direct Expands Directory Builder Platform for Enhanced Printed and Web-Ready Provider Directories
Sep 4, 20241 min read


Command Direct Joins NYHPA as Affiliate Member
Command Direct is pleased to announce that we are now an affiliate member of the New York Health Plan Association (NYHPA).
Oct 10, 20231 min read


Transforming Medicaid Managed Care Plan Member Communications
New York's Medicaid Managed Care Plans are required to offer the option of Electronic Noticing, Multichannel Member Communications
Sep 5, 20233 min read


Command Direct engages its 10th NY Health Plan for its MyHEALTH DOCUMENTS™ Platform
Command Direct engages its 10th NY Medicaid/MAP plan for its MyHEALTH DOCUMENTS™ Platform for Electronic Noticing
Dec 20, 20221 min read


NY Department of Health Releases Guidance for Electronic Noticing Requirement
NY State DOH, Office of Health Insurance Programs has released guidance for Medicaid Managed Care Plans on Enrollee Electronic Notification
Oct 31, 20221 min read


Command Direct Expands Its Nationwide Production Capabilities
Command Direct is proud to announce the expansion of its Health Plan print, mail, and fulfillment capabilities across all product lines.
Apr 13, 20221 min read


Command's Approach to the Global Paper Shortage
As you may be aware, there are significant paper shortages globally that are impacting every printer’s ability to fulfill projects quickly a
Sep 29, 20212 min read


Command Direct, Leap Orbit Partner to Modernize Health Plans’ Provider Data Management
Command Direct announced a strategic partnership with Leap Orbit.
Jun 29, 20213 min read


Command Direct announces its acceptance into the Managed Care Resource Alliance.
Command Direct is proud to announce its acceptance as a premier member to the Managed Care Resource Alliance (MCRA).
May 12, 20211 min read
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