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ANNOUNCEMENTS

Command Direct and Impresiv Health Announce Strategic Partnership to Deliver Compliance-Ready Health Plan Communication Solutions

  • rebeccapreslar
  • May 9
  • 2 min read
PRESS RELEASE

Hauppauge, NY

May 9, 2025


Command Direct, a leading provider of compliance-ready health plan communication solutions for health plans and third-party administrators (TPAs), is pleased to announce a new strategic partnership with Impresiv Health. Together, the two organizations will deliver a streamlined, reliable way for health plans to manage member communications in today’s complex regulatory environment.


“More health plans are facing challenges with underperforming communication solutions,” said Marcus Fontaine, President of Impresiv Health. “Partnering with Command Direct allows us to respond directly to that need by bringing a robust, compliant solution to our clients—one that’s built for efficiency, reliability, and peace of mind.”


Command Direct’s technology ensures timely and accurate delivery of critical member communications, including regulatory letters, benefit updates, and appeals & grievances correspondence—all within a fully compliant framework. With over three decades of experience in high-security data handling, print production, and delivery, Command Direct is trusted by organizations that require precision, accountability, and peace of mind at every stage of the communication process.


“As a company deeply rooted in compliance and service excellence, we’re excited to join forces with Impresiv Health to help health plans modernize and elevate their member communications,” said Gary Bolnick, CEO of Command Direct. “Together, we are transforming communication from a routine task into a powerful tool for strengthening trust, improving compliance, and enhancing the member experience.”


The Command Direct–Impresiv Health partnership offers health plans the opportunity to move beyond fragmented, outdated communication processes and into a fully managed, compliant health plan communication solution—supported by Impresiv Health’s deep operational consulting and implementation expertise.




About Command Direct

Command Direct is a compliance-driven communication partner, offering health plans and TPAs secure, reliable health plan communication solutions that meet regulatory and operational standards. From data handling and print production to digital delivery and reporting, Command Direct ensures that every member communication is delivered accurately, efficiently, and on time.

Contact: Gary Bolnick | info@commanddirect.com


About Impresiv Health

Impresiv Health is a healthcare consulting partner specializing in clinical and operations management, enterprise project management, and software consulting. The team works alongside health plans to deliver strategic guidance, optimize workflows, and implement solutions that reduce costs and improve outcomes.

Contact: Cortney Galster | Cgalster@impresivhealth.com


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