For health plans, AEP preparation doesn’t begin when documents go to print. It starts months earlier — with operational planning, data validation, workflow reviews, and production readiness. Every AEP season brings compressed timelines, evolving CMS guidance, high document volumes, and strict delivery requirements. Plans that perform best during AEP are typically the ones that prepare operationally before final materials are approved.

Welcome Kits are complex and must adhere to regulatory requirements, but Command Direct can help. We have experience in strategy, design, printing, fulfillment, mailing, and more.