The United States Postal Service (USPS) has announced a recommended rate change that will impact various mailing services and postage rates

Enhancing your member experience and minimizing the burden on your team requires preparation. View suggestions to streamline the process...

The Medicare Annual Notice of Change (ANOC) is a crucial document that beneficiaries receive from their plan each September.

At Command Direct, we specialize in postage optimization for Health Plans and TPA’s.

To develop a comprehensive solution, it is first important to identify the potential challenges of UM letter distribution...

As postage rates continue to rise, the benefits of transitioning to electronic noticing for Health Plans become even more apparent.

Command Direct is pleased to announce that we are now an affiliate member of the New York Health Plan Association (NYHPA).

New York's Medicaid Managed Care Plans are required to offer the option of Electronic Noticing, Multichannel Member Communications